248 Quotes by W. Edwards Deming

The most important things cannot be measured.

You have to manage a system. The system doesn’t manage itself.

You can not achieve an aim unless you have a method.

As long as management is quick to take credit for a firm’s successes but equally swift to blame its workers for its failures, no surefire remedy for low productivity can be expected in American manufacturing and service industries.

We are here to make another world.

We must satisfy our customers.

The greatest losses are unknown and unknowable.

We have to bring back the individual. Management has smothered the individual.

Schools of business responded to popular demand for finance and creative accounting. The results are decline.