13 Quotes by William Band

It was a surprise. CRM is a mature industry; the people in it are pragmatic, so there shouldn't be a lot of surprises.

Executives have always wanted to make better, faster decisions. But brutal global competition makes this imperative even more acute. Oracle's database heritage gives credibility to their claim to being the best at helping companies with this issue.

Executives have always wanted to make better, faster decisions. But brutal, global competition makes this imperative even more acute. Oracle's database heritage gives credibility to their claim to being the best at helping companies with this issue.

The key is, clients really need to understand the role they want the consultant to play. Basically each group has strengths. A client has to be thoughtful about who they select.