If you don't accept "no," don't give up, and don't bow to the status quo, a window of opportunity will eventually crack open and you'll be standing in front of it. If it doesn't crack open, just keep prying with a crowbar until it gives.

Salespeople who sell on price alone often negotiate win-lose agreements: these are wins for the customer but losses for the salesperson, who earns just a tiny bit of money for himself and his company.

Absence does not make the heart grow fonder-it makes it wander. It sends a clear message that the client is not important enough to command your time. More clients are lost to neglect than to any other cause.

Once you demonstrate that you care and will go the extra mile to produce added value, your prospective clients will want you to succeed.

Your intentions matter, and they are felt by your clients, your prospects, and all of the people whom you interact. When you come from a place of caring, you generate trust and build powerful relationships. But if your actions are self-serving, they destroy trust and ruin relationships.

Embrace the empowering belief that you can always find a way. Resourceful people know that even though a solution may not be immediately obvious, it probably exists.