When you meet people where they are, everyone gets a stronger foundation upon which to build and grow.

Leaders need to know how the system works to be able to make effective decisions about changing the system or adjusting its operations.

Ideally, every written or drawn picture of the future of your organization is simply evidence that collective thinking and understanding has taken place.

The best people to help shape structure are those who are intimately involved with the results that structure produces.

Staying close yet just ahead of those you lead reduces the pressure on everyone.

You get what you focus on.