Immediate solutions should be avoided at all costs. When a situation arises that requires some strategic thought, the leader should take the time necessary to review that thought in their own mind. This is almost universally applicable to any major decision that person has to make.

Humility involves being accountable to others, listening, being other-centered to the point of personal sacrifice. Humility is not self-effacement. Humility hinges on accurate self-appraisal. A humble leader freely gives affirmations without expecting any in return. A humble leader critically examines how they are perceived by others.

Trust is built on follow-through. The onus is on the leader to demonstrate the value of their word. A promise fulfilled by action is worth more than any clever turn of phrase or clichéd leadership saying.

Position may separate the leader from the follower, but a title does not imply superiority.

Except in theory, leadership is not a linear process. Real life is messy and that is okay.