Trust is a factor in all communications, and civility reflects back to understanding and respecting our differences.

The experience economy, also known as theatrical economy, offers 6 new types of charging for time entry fees, per-event fees, initiation fees, access fees and membership fees. Creating new ways for business to grow with the experiences with the transformations created. These are engaging events of multiple dimensions. This is a new area for growth and potential and leads to further research on how this will evolve and affect communications.

Listening with intent to learn holds true for a positive outcome for each economy.

Trust is a factor in all communications, and civility reflects a respect for our differences.

Acts of incivility against a person defending a faceless machine, beginning the slow decline of social interaction in the industrial age.

In business, trust is crucial. As a society, we recognize that services may vary, as the same person may not provide the service each time, and therefore, there will be qualitative differences with each service. This variation of service and varying expectations without clear communication can lead to acts of incivility.

Human interaction without clearly stated scope of service can create moments of tension and less positive results.

People may get mad at the person they purchase the service from if the service does not meet their personal standard.

So scope it out, and don’t shout it out!