Right/Wrong Things To Say To A Client About Hair and MakeupDon’t Say… Your hair and makeup say you’re trying too hard to look young.Do Say… Keys to beauty are finding the styles that work best for you now. Could we take a look at an idea book? When you look at your face we have internal and external lines. Let me show you how we can work on this to your advantage.

Right/Wrong Things To Say To A Client About Proper FitDon’t Say… Did you know when you wear clothes that are too tight you look ten pounds heavier?Do Say… You say it’s been a while since you went shopping, let’s try a few items and see what works the best. We want it to fit and make you feel fabulous. Would you like to try this? Okay?

Right/Wrong Things To Say To A Client About Size Don’t Say… “You don’t fit into this store’s clothes.” Do Say… “This store doesn’t cater to your needs.

Right/Wrong Things To Say To A Client About Shape Don’t Say… “We need to get you looking like an hourglass figure, which is considered the perfect figure.” Do Say… “Let’s find your body shape and work with styles to define the look for your desired effect, as we are all precious works of art, each unique and amazing.

Right/Wrong Things To Say To A Client About Size Don’t Say… You don’t fit into this store’s clothes. Do Say… This store doesn’t cater to your needs.

Right/Wrong Things To Say To A Client About Weight or AgeDon’t Say… Your weight and age are a major factor in your style decisions.Do Say… We are not concerned with your weight or age, since this doesn’t matter. Let’s look at your measurements and find the perfect looks for your body shape and style you want to project.

Right/Wrong Things To Say To A Client About Color/ColourDon’t Say… Since you want to hide your body, wear black.Do Say… Let’s look at your personal coloring and find your best colors, so no color sabotage allowed. You come alive when you wear your best colors. Let me show you.

Right/Wrong Things To Say To A Client About FootwearDon’t Say… Unusual size of feet or bunions can be problematic to finding shoes.Do Say… Let’s find some shoes to fit your needs. I know a number of good brand/retail options.

Right/Wrong Things To Say To A Client About Wardrobe TransitionDon’t Say… I can see you have lost your edge for dressing. It’s so sad when you see a person lose their identity.Do Say… I am so glad you called me. I am thrilled that we get this time to work together and define your next great life adventure. Let’s get started. This is what I’m trained to do, you’re in great hands! It’s my pleasure to help you today.