Every command leaves behind a painful sting in the person who is forced to carry it out.

Every command consists of momentum and sting. The momentum forces the recipient to act, and to act in accordance with the content of the command; the sting remains behind in him. When a command functions normally and as one expects, there is nothing to be seen of the sting; it is hidden and unsuspected and may only reveal its existence by some faint, scarcely perceptible recalcitrance before the command obeyed.

La massa è sempre una sorta di fortezza assediata, ma assediata in senso duplice: essa ha il nemico dinnanzi alle mura, e ha il nemico in cantina. Durante lo scontro la massa attira sempre più persone. Dinnanzi a tutte le porte si adunano i suoi nuovi amici e chiedono imperiosamente di essere accolti.