There is no Internet business in furniture or bedding. Zero - practically in the world.

As a retailer, we want everyone out there to earn more money, but then if you're running a business, and we can't make money because the wages are too high, that's a problem.

I would think that most of the online business will be conducted by traditional retailers and that over 90 per cent of the e-retailers will, in fact, all go out of business.

I know people like myself where we've got resorts, or we're in the hospitality business, and we just can't make money because you're paying someone minimum $42 per hour or something on a Sunday.

I'm probably not your typical business person in many ways. I don't wear a suit. I don't carry a briefcase. I don't wear a tie. I'm fairly casual. I haven't got a big office, and it's in a very ordinary part of town. I'd much prefer to downplay than impress.

Basically we get confused a bit about what retail is. It is really just buying things, putting them on a floor and selling them.