The whole concept of treating people with dignity and respect is a concept that isn't a business concept, it's a life concept. It's who you are at the end of the day.

I got more out of the farm than Harvard Business School.

There's nothing magic about working with franchisees. What you have to do is help them improve their business.

What I love to do is take on business challenges in a way that really can have an impact on peoples' lives.

As business people, we have to remind ourselves that it's up to us to create jobs. It's up to us as business people to drive the economy, and no one else.