I think frugality drives innovation, just like other constraints do. One of the only ways to get out of a tight box is to invent your way out.

I think that, ah, I'm a very goofy sort of person in many ways.

I think if people read more, that is a better world.

I don't think that you can invent on behalf of customers unless you're willing to think long-term, because a lot of invention doesn't work. If you're going to invent, it means you're going to experiment, and if you're going to experiment, you're going to fail, and if you're going to fail, you have to think long term.

I think technology advanced faster than anticipated. In that whirlwind, a lot of companies didn't survive. The reason we have done well is because, even in that whirlwind, we kept heads-down focused on the customers. All the metrics that we can track about customers have improved every year.

I think there are going to be a bunch of tablet-like devices. It's really a different product category.

If we think long term, we can accomplish things that we couldn't otherwise accomplish.

A lot of people – and I’m just not one of them – believe that you should live for the now. I think what you do is think about the great expanse of time ahead of you and try to make sure that you’re planning for that in a way that’s going to leave you ultimately satisfied. This is the way it works for me.