Common mission trap for companies: trying to be all things to all people at all times.

What business could be mature when you have economies with more than 2 billion people in India, China and Southeast Asia?

You got to be rigorous in your appraisal system. The biggest cowards are managers who don't let people know where they stand.

You measure your people and you take action on those that don't measure up.

The world belongs to passionate driven people.

I wanted to change the rules of engagement, asking for more- from fewer. I was insisting that we had to have only the best people...If you wanted excellence, at a minimum, the ambience had to reflect excellence.