"The first person you lead is you."

"Set the tone for your day be treating people better than you expect to be treated by them. Be the first to smile. Express your appreciation for them. Expect the best out of them. If you act first, you will set yourself up for success."

"The first step to leadership is servanthood."

"The first time you say something, it's heard. The second time, it's recognized, and the third time it's learned."

"To remain a credible leader, I must always work first, hardest, and longest on changing myself. This is neither easy nor natural, but it is essential."