if you are not a fan of great consumer service, then you are not a fan of business ultimately not making you a fan of money.

Ultimately, having what we want is our liability. It is no one else’s. Purge the blame game. Everyone has a legitimate reason why they CAN’T get something done. It’s the will to get it done REGARDLESS.

Exceed, succeed, outdo, overdo, all with a smile.

Entrepreneurs, let’s begin to turn our desire and design into reward.

Pick the paper off the floor, throw it in the trash, study—even if you think you already know the subject, say thank you for an act of kindness, and be the support you want to receive. You want to become a master of the mundane, making it easier to be a sorcerer of success.