People who produce good results feel good about themselves.

If you want your people to be responsible, be responsive to their needs.

Catch people in the act of doing something right.

As a leader you provide for people only what they can't provide for themselves.

If we want people on the front lines of companies to be responsible for making good business decisions, they must have the same information that managers use to make good business decisions.

Leadership is not something you do to people. It's something you do with people.