I think that my leadership style is to get people to fear staying in place, to fear not changing.

I just think we should look at this as a chess match," he said, "between the world's greatest chess player and Garry Kasparov.

I think values are really, really important, but I also think that too many values are just words.

I don't want to use the word reorganization. Reorganization to me is shuffling boxes, moving boxes around. Transformation means that you're really fundamentally changing the way the organization thinks, the way it responds, the way it leads. It's a lot more than just playing with boxes.