11 Quotes by Louis Yako about corporate-culture
- Author Louis Yako
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[T]he dire need of millions of Americans to get a biweekly paycheck (and the need of having to shut one’s mouth to be paid) significantly contributes to destroying America’s potential for healthier and more inclusive workplaces, and indeed for a healthier society overall.
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- Author Louis Yako
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Considering the way American education is going in the direction of commercialization and corporatization speaks volumes about how education is getting hijacked; it is being turned into a tool of oppression and creating wider gaps between the rich and the poor rather than fulfilling its purpose of setting minds and bodies free.
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- Author Louis Yako
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The role of the academy as a colonial and imperial space par excellence, which in the age globalization and corporatization of practically everything, has become the biggest enemy of knowledge and the decolonial option. In fact, the academy has become a space that instead of creating options, is doing everything in its power to deny most people options and keep itself as the only game in town.
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- Author Louis Yako
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There were endless bodies of passengers wearing different colors of clothes, carrying handbags, and electronic devices of different sizes and shapes, giving them the illusive feeling of uniqueness, but probably made by a handful of corporations.
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- Author Louis Yako
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It should make us take seriously the consequences of a culture in which openness and acceptance are nothing more than part of the job description that some people despise and leave behind like a worn-out shirt once they leave work.
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- Author Louis Yako
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[I]t is naïve to think that the solution for this problem lies in imposing ‘tolerance’ and ‘acceptance’ of difference as phony corporate job descriptions. We need serious systematic and structural changes to achieve this goal. It takes a lifelong to learn how to love and lifelong to learn how to hate others. Having a healthy society that knows how to value and appreciate difference should not be a job responsibility, but a way of life.
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- Author Louis Yako
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Wouldn’t it be healthier and more meaningful if we lived in communities in which openness and acceptance of difference are instilled in the society in organic and genuine ways rather than imposed on people at a later stage in their lives as job descriptions?
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- Author Louis Yako
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[T]he corporate customer service culture we currently have in place is neither about customers nor about those serving them. It is primarily geared to serve the pockets of those at the top of the corporate ladder.
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- Author Louis Yako
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The first problem the corporate culture of customer service creates is humans who are like time bombs ready to explode at any moment. It creates people with double or multiple standards, who say what they do not mean and mean what they do not say. People who hate having to act 'nice' eight hours a day, when they really do not want to.
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