Words are how people think. When you misuse words, you diminish your ability to think clearly and truthfully.

Many CEOs and leaders think that silence is indeed golden, that consensus is bliss. It is - sometimes. But more often what it signifies is that there are no respected processes for surfacing concerns and dissent.

I don't think a true company - one that builds sustainable value - can ever only exist online or remotely.

I don't think you ever know anyone until you see them in action.