We're grateful for the outpouring of support already. But it's important that volunteer response is coordinated by the professionals who can direct volunteers with the appropriate skills to the hardest-hit areas where they are needed most. Self-dispatched volunteers and especially sightseers can put themselves and others in harm's way and hamper rescue efforts.

FEMA has pre-positioned many assets including ice, water, food and rescue teams to move into the stricken areas as soon as it is safe to do so.

Brush clearance creates the defensible space that's needed, at least 100 feet surrounding the house. Areas that did burn were not cleared.

That's something we need to look at because, ... when you have 100,000 folks that either can't get out, they don't have the transportation, we need to work with the cities to make certain there's a way to get those people out or at least put them in areas that can be safe.

We are grateful for the outpouring of support already, ... But it's important that volunteer response is coordinated by professionals who can direct volunteers with the appropriate skills to the hardest-hit areas where they are needed most. Self-dispatched volunteers and especially sightseers can put themselves and others in harm's way and hamper rescue efforts.