Yes, I learned about that, the federal government learned about that (Thursday), ... And that shows how difficult communications are in the situation where there was virtually no communications, except for our teams on the ground.

(It's) very difficult for a family to go through this; you never expect that you will be a part of this.

I hope to give them some publicity about the plight they're facing right now. They're in difficult straits right now.

in general, will show that this was a disaster of catastrophic proportions where communications were difficult at best, and communications were nonexistent at other times.

He's walking in at a very difficult time.