It's not enough to hire to fill a job. It's not even enough to hire on the basis of one's talents. You have to hire based upon a candidate's potential to grow and develop.

I started the business with a simple question: How can we make the process of buying a computer better? The answer was: Sell computers directly to the end customer. Eliminate the reseller's markup and pass those savings on to the customer.

Sometimes it's better not to ask-or to listen-when tell you something can't be done. I didn't ask for permission or approval. I just went ahead and did it.

The key is to listen to your heart and let it carry you in the direction of your dreams. I've learned that it's possible to set your sights high and achieve your dreams and do it with integrity, character, and love. And each day that you're moving toward your dreams without compromising who you are, you're winning.

It had always made sense to me to build a business based on what people really wanted, rather than guess what we thought they might want.

One of the things I benefited from when I started this business was that I didn't know anything. I was just instinct with no preconceived notions. This enabled me to learn and change quickly without having to worry about maintaining any kind of status quo, like some of my bigger competitors.

The latest move to the Intel Pentium II processor to run modern business and consumer applications and the latest Microsoft operating systems, including Windows NT and Windows 98, is already well underway. Dell is well positioned for this transition,

It's through curiosity and looking at opportunities in new ways that we've always mapped our path at Dell. There's always an opportunity to make a difference.

There are a lot of things that go into creating success. I don't like to do just the things I like to do. I like to do things that cause the company to succeed. I don't spend a lot of time doing my favorite activities.