You can change the outcome of a situation by keeping an open mind and not pigeonholing other people into what you already believe about them.

Energy is contagious. What we give off is what we give back.

There is extraordinary value in doing things for others simply because you want to, not because you expect anything in return.

We all have knowledge, skills, experience, and unique perspectives to contribute. Sharing these things extends the circles of context for connecting among our networks and gives us opportunities to deep our relationships with others.

There are two things you want to do before you end a conversation: Make the person you are talking to feel good, and create the opportunity for follow-up.

One of the strongest ways to increase likability and foster a connection is to demonstrate that we understand someone else’s needs and are happy to help fulfill them.

By broadening our perspectives and expanding our creative approaches to situations, we can understand that giving is a never-ending process and benefits us throughout the lengths of our careers.

Building relationships is not about transactions—it’s about connections.

Whether they stem from business or personal situations, our relationships are what support us, connect us, and allow us to progress in all aspects of our lives.