An effective customer service strategy is the one which will never stop learning more about your customers.

We can never reach a stage where we can say, “I know everything, and I have nothing more left to learn.

Make sure that every day you’re learning something new, that every day you are working on creating your version 2.0.

Training looks like a financial loss to many but when your employees learn something new and implement the same for your company, they improve efficiency of your business process which gives you a competitive edge.

There is always something more that you can learn about your industry, your business, your product or yourself.

Paying more attention to the needs of students becomes way more important than any other investment.

Start the process of becoming more curious by being less judging and more understanding.

Learning about any kind of changes on time gives you a head start over your competitors which helps you not just in surviving the changes but also emerging as a leader in the end.

If there is anything important that a business owner could learn from this pandemic is to always be prepared for the unexpected.