The first thing that has to be recognized is that one cannot train someone to be passionate--it's either in their DNA or it's not.

Innovation happens when people are given the freedom to ask questions and the resources and power to find the answers.

Communicate your passion clearly, concisely and with genuine conviction.

Create the kind of workplace and company culture that will attract great talent. If you hire brilliant people, they will make work feel more like play.

I may be a businessman in that I set up and run companies for profit, but when I try to plan ahead and dream up new products and new companies, I'm an idealist.

If you look after your staff, they'll look after your customers. It's that simple.

You shouldn’t blindly accept a leader’s advice. You’ve got to question leaders on occasion.

It isn't effective or productive to force your employees to do anything. Choice empowers people and makes for a more content workforce.