Spend a lot of time talking to customers face to face. You'd be amazed how many companies don't listen to their customers.

Life is like a cobweb, not an organization chart.

Most people give up just when they're about to achieve success.

Life is never more fun than when you're the underdog competing against the giants.

Something in human nature causes us to start slacking off at our moment of greatest accomplishment. As you become successful, you will need a great deal of self-discipline not to lose your sense of balance, humility and commitment.