When someone asks for your time, and you put your phone away to talk to them... that's leadership.

Emails get reactions. Phone calls start conversations.

When you explain to people what you're trying to do, as opposed to just making demands or delegating tasks, you can build instant trust, even if it's just for that short time you're on the phone.

Remember to connect with people now and then. In fact, pick up the phone, right now, and call a friend for no other reason than to say hi.