The great obstacle to communication is the tendency to constantly evaluate or moralize with others, creating in them a fear to speak or act. The great key to this communication is to learn to listen attentively with understanding to the other person’s point of view creating an atmosphere of love and approval.

To carefully listen is a powerful way of saying to another that we value that person. When we take the time to understand we communicate that we care, we want to understand, we respect their expression, we give dignity and an individual sense of worth. Communication lies more in feeling than in words.

Very few people have ever experienced the feeling of being completely understood. When they experience it, it can become one of the richest feelings they have ever had.

Effective communication is built on the cement of trust. And trust is based on trustworthiness, not politics.

We must seek to understand the intent of communication without prejudging or rejecting the content... Communication, after all, is not so much a matter of intellect as it is of trust and acceptance of others, of their ideas and feelings, acceptance of the fact that they're different, and that from their point of view, they are right.

...people have character strength but they lack communication skills, and that undoubtedly affects the quality of relationships as well.

Employees are given the chance to help shape their company by participating in a company-wide communications program making suggestions on waste reduction, environmental improvement, customer satisfaction, quality improvement, and safety issues.

In the last analysis, what we are communicates far more eloquently than anything we say or do.