What we've gone through in the last several years has caused some people to question 'Can we trust Microsoft?' .

We don't have a monopoly. We have market share. There's a difference..

This is a very large business that still has incredible possibilities.

The lifeblood of our business is that R&D spend. There's nothing that flows through a pipe or down a wire or anything else. We have to continuously create new innovation that lets people do something they didn't think they could do the day before.

Getting the most out of their people is on the mind of every business leader I speak with. (We) are passionate about the idea that the right software can provide the tools to empower workers to become the drivers of business success.

The key is that for every business we have is to offer the things that pop every six to nine months, things that pop every couple of years, and things that pop longer than that.

The future of our business and telecommunications is increasingly linked, and our interest in the telecom field is broad,

We're talking about making people in business more productive every day. IBM is talking about doing a project.

And we learned an important lesson: Today's business software doesn't look enough like today's businesses,