I think most of us are looking for a calling, not a job. Most of us, like the assembly-line worker, have jobs that are too small for our spirit. Jobs are not big enough for people.

All the other books ask, 'What's it like?' What was World War II like for the young kid at Normandy, or what is work like for a woman having a job for the first time in her life? What's it like to be black or white?

The history of those who shed those other tears, the history of those anonymous millions, is what Terkel wants readers and listeners to come away with. What's it like to be that goofy little soldier, scared stiff, with his bayonet aimed at Christ? What's it like to have been a woman in a defense-plant job during World War II? What's it like to be a kid at the front lines? It's all funny and tragic at the same time.

On the evening bus, the tense, pinched faces of young file clerks and elderly secretaries tell us more than we care to know. On the expressways, middle management men pose without grace behind their wheels as they flee city and job.