Business is not about hard negotiations. It's about mutually exploring a point of intersection where both parties find their objectives meeting.

If you can win an argument with a smile, why open your mouth and lose it.

Speaking is instant. Writing is a process.

Every object looks different from different angles. Your eye level is not the only reality.

Your opinion should be an opinion and not an attempt to change someone's opinion.

If communication does not happen, communications happen.