Evil begins when you begin to treat people as things.

The Librarian was not familiar with love, which had always struck him as a bit ethereal and soppy, but kindness, on the other hand, was practical. You knew where you were with kindness, especially if you were holding a pie it had just given you.

You don’t want people to be kind to animals because they’re animals, you just want people to be kind to animals because one of them might be you.

... everybody needed the witches, but hated the fact that they did, and somehow the hatred of the fact could become the hatred of the person.