You can't think your way out of a box; you've got to act.

I don't want the 35-year-olds in my audience to think of me as as 'pops' giving the kind of advice that only 65-year-olds can understand.

I think it's wonderful to save the world, but you need to be part of the world, too.

Perception is all there is. If the customer think he's right, he's right.

I wrote the book based on a blog that I keep. I also tweet. I don't think that for an incredibly old fart I'm totally behind the power curve. I really believe that the essentials of human relationships remain the same.

Think about the market, think about the design, and think about who is going to design for that market. Hit the mark.

Momentum is a fragile force. Its worst enemy: procrastination. Its best friend: a deadline (think Election Day). Implication no. 1 (and there is no no. 2): Get to work! NOW!