A new leader has to be able to change an organization that is dreamless, soulless and visionless ... someone's got to make a wake up call.

The leader has a clear idea of what he wants to do professionally and personally, and the strength to persist in the face of setbacks, even failures

Power is the basic energy needed to initiate and sustain action or, to put it another way, the capacity to translate intention into reality and sustain it. Leadership is the wise use of this power: Transformative leadership.

The new leader is one who commits people to action, who converts followers into leaders, and who may convert leaders into agents of change.

Followers who tell the truth, and leaders who listen to it, are an unbeatable combination.

The manager administers; the leader innovates. The manager has a short-range view; the leader has a long-range perspective. The manager asks how and when; the leader asks what and why. The manager has his eye on the bottom line; the leader has his eye on the horizon. The manager accepts the status quo; the leader challenges it.

To become a leader, then, you must become yourself, become the maker of your own life

The leaders I met, whatever walk of life they were from, whatever institutions they were presiding over, always referred back to the same failure something that happened to them that was personally difficult, even traumatic, something that made them feel that desperate sense of hitting bottom-as something they thought was almost a necessity. It's as if at that moment the iron entered their soul; that moment created the resilience that leaders need.