68 Quotes About Build-rapport
- Author Susan C. Young
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As soon as someone believes you cannot be trusted, you are stopped dead in your tracks. Whether this perceived loss of trustworthiness is true or false, the perception alone can be damaging.
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- Author Susan C. Young
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When we trust someone or something, we place our faith and confidence in their word, reliability, and deeds. Without trust and rapport, a relationship can be cut short before it ever gets started.
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- Author Susan C. Young
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Strengthen your first impressions by making the intentional effort to first earn people’s trust, and rapport will naturally follow.
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- Author Susan C. Young
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When trust is broken, foundational cracks occur which weaken the entire relationship. As with concrete, no amount of filling and patching you apply with the hope of fortifying the fracture will ever repair the weakness caused by the rift.
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- Author Susan C. Young
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Sometimes we break people's trust accidentally. An infraction such as not returning a phone call, missing a deadline, being late for an appointment, divulging a confidence, or speaking out of turn can damage our perceived character and reputation.
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- Author Susan C. Young
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Take steps to be humble, sincere, and authentic, and apologize if necessary. If a relationship is valuable to you, it is worth your concern and effort to make it right.
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- Author Susan C. Young
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Be Interested & Interesting. People will be more interested in you when you are interested in them. If you want to impress, talk to them about . . . them.
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- Author Susan C. Young
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Be Personable & Friendly. People who are genuinely warm and sincerely kind are easy to talk to, easy to like and bring a positive vibe to new encounters and social situations.
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- Author Susan C. Young
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Be a Discovery Expert. Be inquisitive. A wonderful way to get to know someone is simply by asking questions. The more you ask, the more you can learn . . . about people, work, life.
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