3,244 Quotes About Communication

Why is face so important? Face represents one’s self-esteem, reputation, status, and dignity. Face is social currency.

I saw a stop sign, and it occurred to me that just as no one expects a stop sign to stop a car, I shouldn’t expect words to substitute for experience. That’s not their job, although words certainly can be misused in that way. The job of words is to direct us toward experience, to round out experience, to facilitate experience, and to give us ways to share at least pale shadows of that experience with those we love. And the job of words is to help us learn to be — and act — human.

Learning how to become better communicators and better listeners will help us enter this new age of the experience economy and walk, talk and grow with civility as our foundation.

it’s important to make sure that we’re talking with each other in a way that heals, not in a way that wounds.

If you go to your team and you are constantly bashing the “higher ups” or the “corporate” entity, it destroys your own credibility and harms your ability to effectively lead your team. Think about it like this: if the “higher ups” are so bad, then why are you (the competent director, manager, or leader) still be working for them?

When you take the time to actually listen, with humility, to what people have to say, it's amazing what you can learn. Especially if the people who are doing the talking also happen to be children.

Anyone can have the best product, people and team, but arrogance, ignorance and avoidance when it comes to communication will destroy any brand, concept or company.

The words, I love you, are empty without clarification. Women prefer to be told what they can expect. It is measurable like a Weight Watcher’s diet, with extra points at the end of the week if you don’t cheat.

Civility is crucial to all our interactions, from face-to-face to the ever-changing global digital frontier