47 Quotes About Customer-experience

Your being in the middle of your imagination turned on is not like a boardroom; it’s like a candy shop.

Co-creation partnerships are free-idea zones because they are neighborhoods of acceptance and goodness.

Deep inside every customer is a treasure trove of half-baked ideas, creative capacity, and ingenuity-in-the-raw.

Curiosity is the secret map to accessing and mining your customer’s imagination.

Be absorbed in what your customer is saying; be inspired by what your customer is meaning.

Never assume you know what your customers value or that their preferences will remain static.

Remember, a great conversation with a customer is not debate practice. Be a learner, not an interrogator.

Partnership elasticity stretches the relationship so it can breathe, grow, and expand.

In the world of innovation, wacky wins; logical loses.