644 Quotes About Customer-service
- Author Marilyn Suttle
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Truth builds trust.
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- Author Marilyn Suttle
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When you depersonalize abrasive behavior and see it as a call for help you become a catalyst for the best kind of change.
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- Author Marilyn Suttle
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When you’re busy, avoid taking the quickest action. Instead make the extra effort to truly serve the customer.
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- Author Marilyn Suttle
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For every dilemma, find at least three or four possible solutions. The creative process leads to better results.
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- Author Marilyn Suttle
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Thank your customer for complaining and mean it. Most will never bother to complain. They'll just walk away.
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- Author Marilyn Suttle
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Your customers are responsible for your company’s reason for existing.
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- Author Marilyn Suttle
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Even your most loyal customers always have a choice about where to take their business.
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- Author Marilyn Suttle
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How you think about your customers influences how you respond to them.
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- Author Marilyn Suttle
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Customers are human and humans can view situations in unexpected ways.
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