644 Quotes About Customer-service
- Author Susan C. Young
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Instant Access“When my twins were born, I moved abruptly from being a professional career woman to a full-time, stay-at-home mom. The role shift opened a new door of commonality which surprised and delighted me. I was instantly welcomed into a special “Motherhood Club,” where before I never would have related. It felt as if I was suddenly bonded with mothers worldwide. It's important to remember—nothing stays the same, nor do we.
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- Author Susan C. Young
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We all have an innate desire to feel important, be special, and feel appreciated. Considering the universal drive to have those needs met, it is one of your best ways to move past making a positive first impression and turn it into a lasting one”.
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- Author Susan C. Young
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Well-crafted and open-ended questions typically begin with What, Why, When, Who, How, and Where, all of which can prompt the most delightful of conversations.
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- Author Susan C. Young
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From a leadership lean, are you the BOSS that creates fear and rules with an “iron fist” or are you a LEADER who listens and connects with your team members to create a culture where collaboration and creativity can thrive?
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- Author Susan C. Young
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We can choose how we present ourselves to the world—and we should. From a sales perspective, who would you rather work with? Someone who is friendly and amiable or someone who is stiff and unyielding?
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- Author Susan C. Young
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Is it better to be interested or interesting? Good question. People will be more interested in you when you first demonstrate that you are interested in them.
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- Author Susan C. Young
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If you want to impress someone with how much you know, the best thing you can do is talk to them about . . . them. People typically love to share their stories and are delighted when others show genuine interest in hearing about: their families, what they do for fun, their opinions, where they are going on vacation, their happiest memories, their hobbies, or even where they grew up.
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- Author Susan C. Young
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Rather than trying hard to be interesting and focusing on yourself, turn your attention to filling that need in others.
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- Author Susan C. Young
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By taking a personal interest in other people’s lives, you are demonstrating selflessness, grace, and respect.
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