644 Quotes About Customer-service

Are you the one who strives to brighten other people’s days or are you the one waiting for others to do that for you? These are choices that can and do make a huge difference in the value you bring to the table, personally and professionally.

As soon as someone believes you cannot be trusted, you are stopped dead in your tracks. Whether this perceived loss of trustworthiness is true or false, the perception alone can be damaging.

When we trust someone or something, we place our faith and confidence in their word, reliability, and deeds. Without trust and rapport, a relationship can be cut short before it ever gets started.

Strengthen your first impressions by making the intentional effort to first earn people’s trust, and rapport will naturally follow.

When trust is broken, foundational cracks occur which weaken the entire relationship. As with concrete, no amount of filling and patching you apply with the hope of fortifying the fracture will ever repair the weakness caused by the rift.

Sometimes we break people's trust accidentally. An infraction such as not returning a phone call, missing a deadline, being late for an appointment, divulging a confidence, or speaking out of turn can damage our perceived character and reputation.

Take steps to be humble, sincere, and authentic, and apologize if necessary. If a relationship is valuable to you, it is worth your concern and effort to make it right.

Formative commendation to the author as an altar boy: "You're the only one we've got to anticipates what's coming.

Show more than you tell. Once they notice that you're more concerned about their wellbeing than how much they pay you, they will see you as an investment, not a cost.