644 Quotes About Customer-service
- Author Susan C. Young
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Navigating relationships within our own culture can be challenging enough. When diverse cultures are involved, however, a huge potential for misunderstanding, disrespect, miscommunication, and intolerance is present.
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- Author Susan C. Young
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It is crucial to understand that there are myriad interpretations of behavior. When you subscribe only to yours, you may begin to think that everyone else is wrong and thus limit your flexibility and possibility. Developing cultural awareness will make your diverse relationships easier and more productive.
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- Author Susan C. Young
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Prepare yourself well by learning how to be more mindful in each interaction. The effort you put forth to gain insight will empower you to make a better impression on others, while enriching your opportunities to build enlightened, trusted relationships.
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- Author Susan C. Young
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Your encounters will be more successful when you slow down, pay attention, and become more mindfully aware of the world around you. Heightening your awareness in your social, situational, contextual, orientational, and cultural scenarios will improve your agility as you adapt to new social settings.
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- Author Susan C. Young
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Our cultural lens is so much a part of us that we are not even aware of how obvious it is to others. Like the nose on your face, you may forget that it is there, but everyone else sees it. I can’t look at you and not see your nose.
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- Author Susan C. Young
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Mindfulness means paying attention to what is happening at this very moment and being keenly aware of your surroundings and the people in it.
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- Author Susan C. Young
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Whether your awareness is focused on your own emotions and perceptions or directed toward the preferences, needs, and feelings of others, being mindful (aware and attentive) will enable you to respond more appropriately.
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- Author Susan C. Young
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This deliberate focus and sensitivity allow you to "put yourself in another person’s shoes and walk around a while" to better understand where they are coming from and what they are all about.
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- Author Susan C. Young
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Mindfulness is a quiet strength and deeply rooted value which many other cultures understand and often practice better than we do. It can be puzzling to people from other countries as to why Americans are so task-driven and action-oriented.
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