644 Quotes About Customer-service

When people can't give anything and are only there for themselves, why should others use their time and energy to get involved? There's no benefit.

Do you attend networking events to give out as many cards as possible or is it your intention to deliver something of value? When you are busy charging ahead with your own agenda, you're not meeting the needs of anyone but yourself—and it's obvious!

At a Chamber of Commerce networking breakfast, two of my friends and I were standing in a circle talking. A stranger approached, interrupted our little reunion, and gave each of us her card. She then began talking about herself and her business without a hint of social awareness, or care about her interruption. She even had the tactless gall to ask us for referrals. When she left our small circle, we looked at each other and laughed, “What was that?

Situational awareness enables you to observe your periphery with a clear vision and emotional foresight, which may inevitably keep you socially, physically, or professionally out of harm's way. Connect the dots.

When you enter a room, a social situation, or a business meeting, be mindful of cues; read between the lines to better understand people and events. What do these things tell you?

How do you know when to advance the conversation or when there's something still unresolved? When you are situationally aware, you watch the body language and notice the cues that are given to you. Listening and observing are being mindful in the best sense of the word.

Being “appropriate” means being suitable, fitting, relevant, or proper in a situation. What may be appropriate in one circumstance can be terribly inappropriate in another. How does one discern? Sometimes it is simply a matter of maturity and experience.

Contextual awareness represents a continuum of behaviors, which illustrates how and why groups of people unite or divide among cultures.

When you have orientational awareness, your perceptions and impressions are based on location and proximity. Orientation may imply hierarchy, position, and prestige, or be the result of habits, traditions, and perceptions.