644 Quotes About Customer-service
- Author Susan C. Young
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Your first words will outlive your conversations and impact how you are remembered, liked, or regarded. Wouldn’t you enjoy opening conversations with ease and mutual recognition? The challenging part is that it can be . . . awkward!
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- Author Susan C. Young
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Meeting someone for the first time has significance, but for some people, the awkwardness can be so great that they avoid a conversation altogether. The person who may be shy, introverted, or afraid of sounding stupid may just choose to remain silent rather than take the risk of engaging in embarrassing dialogue.
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- Author Susan C. Young
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The space between meeting a stranger and making a new friend can be a short distance or a gaping chasm. By understanding how to open a conversation well, you will be better able to bridge the gaps and build rapport more successfully.
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- Author Susan C. Young
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You can certainly take the easy road and use the predictable and boring defaults like:• How are you doing?• How about this weather?• What do you do for a living?• Hi. My name is _________. What’s yours?• Blah, blah, blah, blah . . .Break out of the defaults you have been using for years. Shake it up. Make it fun. Make it memorable. Dive in with more engagement and interaction. Taking the initiative to be more creative will help you build a bridge to close the gap.
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- Author Susan C. Young
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How do you minimize the awkwardness in that moment? What are some of the conversations starters you've used to open, encourage, and support enjoyable and beneficial conversations?
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- Author Susan C. Young
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Add a fresh twist of creativity to make a stellar impression which people won’t soon forget. Granted, your venue will determine how far you can stretch and how creative you can be. Making small tweaks to your conversation starters can make a memorable impact!
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- Author Susan C. Young
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Listening is one thing; however, ACTIVE listening is quite another. The first is a passive act which does not require great involvement, whereas, the latter is a consciously aware and deliberately focused effort to actively participate in the conversation.
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- Author Susan C. Young
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Be Brave. Bravery takes fortitude—put yourself on the line, even if you risk failing, falling, being embarrassed, or looking stupid—if being brave were easy, more people would be. Just try it!
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- Author Susan C. Young
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Manners Matter. Courteous behavior is the hallmark of healthy relations and human interaction. Manners ensure you will be more respected, admired, and appreciated. Thank you!
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