644 Quotes About Customer-service
- Author Susan C. Young
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Hostess with the Mostest“Think of a time when you have had a party in your home or had friends over for dinner. Didn’t you want to make sure they were nurtured, cared for, and well-taken care of? Didn’t you want your guests to interact with each other and enjoy the experience so they would remember it fondly?
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- Author Susan C. Young
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In his book, Networking is a Contact Sport, Joe Sweeney advises that when you attend networking events, act as if it is your party and you are the host or hostess. By doing this, you will help others be at ease and demonstrate a heart of service and generosity.
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- Author Susan C. Young
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Inversely, when you are in a small group of people or friends and you don’t make the effort to speak to everyone, it may be considered as rude. Rather than run the risk of people feeling neglected or dismissed, make the effort to Mix, Mingle, and Glow . . .
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- Author Susan C. Young
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Mix• Be situationally aware and pay attention to the people in the room. • Introduce guests or help strike up a conversation. • Be the one who takes the initiative and makes and effort to “work the room.”• Make eye contact and acknowledge others with a smile and friendly gestures.• Greet people as they arrive, even if it is not your expected role.• Spot the people who may be first timers or guests and help them feel more welcomed and embraced.
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- Author Susan C. Young
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Glow What can you do and how can you be in order to bring out the best in others and truly help them shine?• Be complimentary; say something nice.• Be a great listener and make them feel like you are hanging on every word.• Create enthusiasm and anticipation for the person they are getting ready to meet.• Act as you have personally invited them to the party and help ensure they have a wonderful time.• Give people an experience, not just a conversation
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- Author Susan C. Young
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BE HERE NOWDo you feel fully present and engaged in the way you live your life? Do you immerse yourself in the moment or do you strive and struggle as you negotiate the distractions of our modern world? It’s easy to have blind spots regarding how you are showing up for life when you are consistently bombarded with distractions, commitments, and personal preoccupations, isn’t it?
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- Author Susan C. Young
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Your life is happening in the NOW, yet the present moment is often squandered by your thinking about what has happened in the past or may happen in the future.
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- Author Susan C. Young
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When you are "off somewhere else" people notice. Have you found yourself in conversations in which you’re so concerned about what you are going to say next, that you don’t even hear what the other person is saying? Guilty as charged, right?
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- Author Susan C. Young
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A lack of engagement sends the message that you may not care, are not interested, are too busy, or that the other person does not matter to you. Even though this is rarely your intention, it can happen when you’re not being mindful and deliberate to connect in the moment.
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