644 Quotes About Customer-service

When you cut customers off from expressing their anger or upset, it amplifies those feelings.

Your marketing plan is not as important as how you plan to invest in the happiness of your customers.

News of bad customer service reaches more than twice as many ears as praise for a good service experience.

The most dangerous customers aren't your haters; they are the "meh" in the middle, the dissatisfied customers who don't take the time to complain.

When a customer is upset, remember that you're dealing with a person, not a problem.

Your customers tune into W.I.I.F.M. ; are you broadcasting on this frequency ?

In hypercompetitive world, the only way to make an impression on your customer is to break through the noise

Make it easy for your customers to do talk to you.

We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.