386 Quotes About Customer


  • Author Steve Douglas
  • Quote

    We are not interested in making a huge profit for a week or two at the expense of damaging customer relations for a year or two.

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  • Author Steve Duplessie
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    Dell has been kicking butt for a few years in the SMB slice, and HP looks like it is poised to re-join the fray, ... Sun is even selling tons of lower-end SANs into its customer base.

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  • Author Dan Eiken
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    It's an opportunity to see several hundred people in one working day, which is not obviously something you can do with your regular customer base. And it's an opportunity to show off your latest products.

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  • Author David Errington
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    I understand transformation, but supermarket marketing and customer service . . . that is just 101 retailing and there is just no excuse for getting that wrong.

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  • Author Fritz Elmendorf
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    Generally, they're very eager to resolve issues with their customers, to make accommodations to retain the customer. It's much easier to retain a customer than to find a new customer.

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  • Author Jim Evanger
  • Quote

    It was very difficult to manage employees and provide a high level of customer service.

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  • Author Mark Elliott
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    We here are very familiar with the program, ... We think it's a great option but leave it up to the customer to decide whether or not they wish to put that in their phones.

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  • Author Steven Edwards
  • Quote

    You can also provide a much higher level of customer information than you would want to send out on a bill.

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