779 Quotes About Customers

Customers often know more about your products than you do. Use them as a source of inspiration and ideas for product development.

A critical ingredient which binds customers to a brand is trust

Choose to deliver amazing service to your customers. You'll stand out because they don't get it anywhere else.

You are dealing with emotional customers and not analytical bots.

A convenience store is not merely a place where customers come to buy practical necessities, it has to be somewhere they can enjoy and take pleasure in discovering things they like.

Fighting a change and clinging to the same old ways of doing things have never proved to be productive for anyone - you or your customers.

Value-grade or value-grading is a term I coined to describe the hierarchy of value that entrepreneurs offer to customers.

The first problem the corporate culture of customer service creates is humans who are like time bombs ready to explode at any moment. It creates people with double or multiple standards, who say what they do not mean and mean what they do not say. People who hate having to act 'nice' eight hours a day, when they really do not want to.

Online word-of-mouth is very powerful. These days customer service is one of the most important differentiation factors used by customers to pick one brand over others.