779 Quotes About Customers

If you sound like a contestant from The Apprentice or if the customer believes that they are being sold AT, you have already failed.

For all salespeople - Driving around and talking to people for a living, with no recognisable return for the time or money spent by your employer - is a job description that belongs in the past.

Ignore the people who say that the sales industry needs to become professionalised: it already has.

There was a product which seemed attractive, expensive, portable, beautiful and simple. Everybody talked about its beauty but they bought it for it's simplicity.

The most successful businesses have leaders that see the correlation between customer service and sales… not as separate departments, but as complimentary components for growth.

Most startups actually start down and only go up if they catch the winds of market demand.

Do not compromise on the quality and your customers will not negotiate on the price.

Avoid the use of abusive words in communications that may switch off the attention of your mentor and your customers away.

When the old man in the crumpled suit came to the counter to pay for the copy of Dostoyevsky's The Idiot, I discreetly pointed out that his fly was open. He glanced down - as if for confirmation of this - then looked back at me and said, 'A dead bird can't fall out of it's nest', and left the shop fly still agape.