452 Quotes About Emotional-intelligence

Here's this: when I was sad, when I had real, legitimate reasons for grief or despair or anger or any emotion that was perceived as negative or dark, I had nowhere to go. I didn't know how to feel my feelings. And by refusing to name or acknowledge them, sometimes the darkness simply grew.

Do you approach people with a heart of service or with a hidden agenda? Make no mistake, will feel your intentions, even when not spoken.

Mary Kay Ash, the founder of the Mary Kay Cosmetic empire, taught her teams that most people have a sign hanging around their necks that says, “Make me feel special.” Answer that need in others through nurturing words, deeds, and actions, and you will be amazed by the ease with which people respond to you. What can you do to make other people feel special?

Every time a new client hires me for a keynote, workshop, or coaching session, the first questions I ask them are, “What are the 3 top challenges your organization is dealing with? What are your goals? What problems would you like for me to help solve?”Using their own answers, I am able to design a program that is customized specifically around their needs. It takes the focus off of Susan and centers my complete attention toward making them feel important.

Many salespeople make the mistake of talking about how great they are and what they bring to the table. If they would simply take a breath, shift their mindset, and instead present ways to help solve their client’s problems, they would capture more new business.

International speaker and business consultant Jill Konrath authored the book, How to Sell to Big Companies. Jill shares that when sales people make prospecting calls to large companies, they may have only one-and-one-half minutes on a voice mail to make a great first impression. If they don’t captivate their customer in that brief moment, their phone call will probably not be returned.

Most everyone has the classic question stamped on their forehead that asks, “What’s in It for Me?” It is not a matter of being self-centered, arrogant, or narcissistic; it is simply a natural and instinctive response to gauge how we are going to best interact and deal with another person.

When the people we meet demonstrate that their presence brings value, consideration, or contribution, we are much more likely to be open, trust their motives, and engage on meaningful levels. However, if their behavior demonstrates that they are only out for themselves, we are more likely to resist, reject, or in some cases, run away.

In our digital world today, handwritten notes are an “old school” way to make people feel important. Email is easy and Facebook birthday messages are now the norm, however, taking that extra step makes your efforts extra special.Whether it is a thank you note, birthday greeting, or a card of congratulations, taking the time to extend this personal consideration makes a person feel like you care. Be the surprise in someone’s day and make them feel important.