570 Quotes About First-impressions

On the other hand, when presented with a service-minded professional who strives to deliver the best possible experience, aren’t you duly impressed? They are genuinely interested in learning about your wants, needs, and desires to help ensure you achieve your goals. They are the kind of person you’ll turn to again and again—not only for your own business but to refer to others as well.

Be inquisitive. You already know what you know. A straightforward way to learn something new is simply by asking questions. The more you ask, the more you can learn . . . about life and work, about other people, and about yourself.

Whether you master the art of asking questions to become a skilled communicator, start conversations, or to connect in a more meaningful way, questions can help you build rapport and strengthen relationships.

Curiosity adds depth to what you know and to your life experience.

Encouraging quality communication will make it easier for you to establish rapport, gather information, and increase understanding. You can use this “fishing” technique for personal relationships, social events, sales calls, and professional correspondence.

A closed-ended question, however, is one which could be answered with a one-word answer or a simple "yes" or "no." It can bring a dynamic dialogue to an awkward halt or stalemate. You can easily flip the encounter around by making a little more effort.

Open-ended questions open doors for new discoveries and opportunities. They encourage others to speak their truths, share their experiences, and express their ideas.

When you sincerely want to connect on deeper levels and encourage other people to talk about themselves, use open-ended questions to stimulate your conversation and get the ball rolling.

I’ve Got to Trust You to Like YouPeople want to do business with people whom they like and trust. If anything in a business presentation raises concerns or doubt about your trustworthiness, everything shuts down. And then there's little hope of moving forward in a positive way—you’re done.