318 Quotes About Hospitality

The extreme competitiveness in travel is slowly bringing search engines, OTAs and metasearch engines to converge towards an increasingly homogeneous model. The reason is simple, almost Darwinian: the model that will prove to be the most efficient in terms of scalability and efficiency for the end user is going to prevail.

The idea of time and evolution has changed with the advent of the internet. Things that used to change over a generation now change over a decade.

Creating a website for a hotel without fully understanding their needs, their strengths and weaknesses is like selling expensive shoes without asking the customer for the size that he fits; they will do a good impression in the shoe rack, but you won’t be able to wear them and walk.

Every cent invested must be tracked and analyzed

There is an intrinsic risk in bitcoins: their physical inconsistency. Discussions about physical cryptocurrency issuing have been going on since 2010, but when we refer to bitcoins, we usually have lines of codes in mind instead of banknotes.

The word blockchain is often mistakenly used as synonymous with bitcoins or with cryptocurrencies in general, but it is -de facto- the technology behind it, not the currency itself. Which came first, the chicken or the egg? In this case probably the egg, but we should be more interested in the chicken.

Today, the main problem with technology is that it moves faster than our ability to predict its ramifications

Without knowing it, you probably passed a variation of the Turing Test a few times today already. Yes, because a derivation of the imitation game is the “Completely Automated Public Turing test to tell Computers and Humans Apart” (CAPTCHA)

Bottom line is that AI has come a long way since Turing. It may not be fighting nazis anymore, but it can really help consumers organize their next trip, maximise revenue for companies and make life easier. And, in these turbulent times, perhaps that’s good enough.